Business Credit revolves around money. Whether we're opening new lines of credit, evaluating credit risks or collecting - money matters. At CMA's Annual Meeting we will shine light on the most important money matter - who has it and how can you get it.

8:30 AM – 9:00 AM  
Registration and Coffee Service

9:00 AM – 11:00 AM
Cash, Credit & Collections: The Life Blood of the Business, David L. Osburn, MBA
This pro-active session will explore the role of both credit and cash within a business and highlight the importance of “cash flow” versus simply “cash.” Various credit principles will be covered along with some fundamental financial statement analysis models including both “traditional” and “cash basis” cash flow calculations. Additionally, a brief review of legal issues relative to credit will be highlighted. The session will conclude with an overview of some important collection techniques along with negotiation skills for collecting cash via the phone or in person.

Attendees will:

• Gain an understanding of the importance of both Credit and Cash within a company.
• Cover Credit Principles that affect Businesses Today.
• Analyze the Basics of Financial Statement Analysis including Traditional and Cash Basis Cash Flow.
• Explore Legal Issues relative to Credit.
• Review Collection Techniques including Negotiation Skills to become a more effective Collector.  

11:00 AM – 12:00 Noon
Networking Reception

12:00 Noon – 2:15 PM
Annual Meeting, Awards and Guest Speaker Chris Kuehl

2013 - The Year of the Experiment

This is the year that lots of approaches will be tried to on-track the economies of the world. Europe is looking at what austerity can do, the Japanese are trying massive inflation and stimulus and the US is trying to see what happens when one tries to both at the same time. There is likely to be some growth in the US economy but it is an open question as to whether this will because of policy decisions or in spite of them.


2:30 PM – 3:30 PM
Motivating Staff with Non-Monetary Rewards, Eddy Sumar, MBA, CCE

Eddy's program will be an interactive discussion on keeping yourself and your staff motivated when there is no money for pay increases.  He will engage the audience to share their success and failures of what worked for them and what didn't.  He'll also discuss ways to challenge yourself and set goals that you can receive your own "bonus" of achievement.  He will inspire you to think outside the box and find ways to “reward” your staff that can cost little or no money.